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SCRAP stands for School Communities Recycling All Paper Ltd.

We are a non-profit company and exist to help schools, other educational, government, non-profit bodies as well as private individuals and companies become environmentally-friendly; and we encourage you - whether you are a student, a teacher or a member of the wider community - to understand how to do this better.

SCRAP has a wide range of goods and services available (see Green Buys Catalogue button above or listing to the left and Specials to the right), ranging from worms and worm farms, waste reduction and recycling to environmental auditing, energy, water and biodiversity conservation (see Programs button above) and a range of other recycled/green and fair trade products. SCRAP works with the best industry professionals and most honest producers, manufacturers and traders it can find and adds its own unique range of skills in environmental auditing and consultancy to help you and your organisation(s) become a bit more environmentally friendly.

WORM FARMING

Since March 2009, SCRAP Ltd has produced worms, worm casting and high quality worm liquid and compost teas. Our main goal in this venture is to help reduce waste to landfill, especially organic waste (from food and garden) as this material is far better composted and/or worm farmed and returned to our soils where it is much needed to improve biodiversity and fertility.

Please see our Green Buys Catalogue for worm farming goods and services and our Worms Section for advice.

 SCRAP Privacy, Security, Delivery and Returns Policy 

Introduction SCRAP Ltd regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all SCRAP Ltd users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact SCRAP Ltd at 02 9825 1062

Collection of Information In order to use the SCRAP Ltd website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by SCRAP Ltd is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information Any details collected from SCRAP Ltd customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Access to Collected Information If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Orders If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications SCRAP Ltd uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties SCRAP Ltd may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. SCRAP Ltd does not share any information with third parties for any unknown or unrelated uses.

Legal We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links Links on the SCRAP Ltd site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.scrapltd.com.au

Changes to Privacy Policy If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

SCRAP Ltd Security Policy SCRAP Ltd uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

• Payments are fully automated with an immediate response.

• Your complete credit card number cannot be viewed by SCRAP Ltd or any outside party.

• All transactions are performed under 128 Bit SSL Certificate.

• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.

• eWAY is an authorised third party processor for all the major Australian banks.

• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by SCRAP Ltd. For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

Delivery Policy <Physical goods> After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via courier within 3 working days; however if goods are unavailable delivery will take a little longer. If you wish to query a delivery please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Refund & Returns Policy If for any reason you are not completely satisfied with your purchase we will give you a 7 day money-back guarantee from the time you receive the goods. Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. within that time if you are not satisfied with your purchase so that we can resolve any problems. This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit &amp; therefore advise you take out shipment registration of insurance with your postal carrier. SCRAP Ltd will not be responsible for parcels lost or damaged in transit if you choose not to insure. If you have any enquiries regarding this document and the payment services offered by eWAY please visit our website at www.eway.com.au

FUNDRAISING, DONATIONS AND SCRAP'S CHARITABLE STATUS

SCRAP Ltd is Authorised to Fundraise in NSW and has Deductible Gift Recipient Status through Section 30-280 of the Federal Income Tax Assessment Act 1997.

All donations to the SCRAP Ltd Public Gift Fund over $2 may be tax deductible and all funds are directed to the support of our objectives in protecting the environment and advancing environmental education.

Contact our Public Officer, Tracey McManus on 0404 398 222 for further information or forward your donations to our Public Gift Fund Account -

SCRAP Ltd BSB 633 108 A/c No: 1304 73804

please, every little bit helps ...

The SCRAP Centre - Corner Heathcote Road & Agnes Lane, Holsworthy

Read about our sustainable education centre

supports the